Delayed processing in Jira, Confluence, and Slack integrations due to AWS incident

Incident Report for GitGuardian Services Status

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 09:26 CEST

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 18:10 CEST

Update

GitGuardian services have recovered and Integrations and Webhooks are operating normally. While the underlying AWS infrastructure incident continues, our systems are processing events as expected. Please note that some notifications from Jira Cloud, Confluence Cloud, and Slack integrations may not have been delivered during the affected period. We are monitoring the situation until AWS fully resolves their issue. Next update in 24 hours.
Posted Oct 20, 2025 - 14:46 CEST

Monitoring

GitGuardian has identified an issue affecting Integrations and Webhooks due to an external AWS infrastructure incident. Users may experience delays in real-time event processing from Jira Cloud, Confluence Cloud, and Slack integrations, as well as webhook delivery delays. Resolution is dependent on AWS addressing their infrastructure issue. Next update in 2 hours.
Posted Oct 20, 2025 - 11:56 CEST
This incident affected: GitGuardian Platform US (us-west-2 / Oregon) (Webhooks, Secrets Detection API) and GitGuardian Platform EU1 (eu-central-1 / Frankfurt) (Webhooks, Secrets Detection API).